1 Introduction
1.1 Tradar Concepts
2 Installation Prerequisites
2.1 Vista: Check for .NET Installation
2.2 Windows 2000/XP/Server 2003: Check for .NET Installation
2.3 .NET System Requirements & Installation
2.4 SQL Server 2005 System Requirements & Installation
2.5 SQL Server Management Studio Installation
2.6 Download Tradar Required Packages Installer
3 Installing Tradar
3.1 Stand Alone Installation
3.2 Client Only Installation
4 Setting Up the Master Account
4.1 Master Account Details
4.2 Licence Key Set Up
4.3 Bank Details
4.4 Contact Details
4.5 E-Mail Set Up
4.6 Link to Auctionitis DSN Name
4.7 Address Details
4.8 Logo
4.9 GST Details
4.10 Invoice Text
5 Configuring the Server, Users & Jobs
5.1 Creating Desktop Shortcuts
5.2 Configuring Server Jobs
5.3 Configuring Users
5.4 Configuring User Roles
5.5 Server Configuration
5.6 The Server Status Window
6 The Tradar Client Console
6.1 Console Main Menu & Quick Buttons
6.2 Console Search Filter
6.3 Console View Panes
6.4 Console Summary Grid
6.5 Console Transaction Details
6.6 Console Status Bar
7 Importing TradeMe Sales
7.1 The First Import
7.2 Marking Closed Sales as Completed
7.3 Creation of a New Sales Record
7.4 Updating existing Sales & Customer Records
8 The Sales Pane
8.1 Pre-Configured Sales Status Views
8.2 Ordering & Hiding Sales Status Views
8.3 Adding a Sales Status View
9 The Suppliers Pane
9.1 Adding a Supplier Record
9.2 Editing a Supplier Record
9.3 Viewing Suppliers in the Console
10 The Customers Pane
10.1 Adding a Customer Record
10.2 Editing a Customer Record
10.3 Viewing Customers in the Console
11 The Product Pane & Product Types
11.1 Adding Product Types
11.2 Adding Stock Units
11.3 Adding a Product
11.4 Viewing Products in the Console
11.5 Linking to Products in Auctionitis
12 The View By Sales Type Pane
13 The E-Mail Forms Pane
13.1 Adding E-Mail Forms
13.2 Customising Existing E-Mail Forms
13.3 E-Mail Form Field Definitions
13.4 Links to Include in Standard E-Mails
14 Picking Slips
14.1 Automated Picking Slips
14.2 Printing Selected Picking Slips from the Right Click Menu
14.3 Individual or Combined Picking Slips
14.4 Warehouse Picking Slip
14.5 Printing Picking Slips to a PDF for e-mailing
15 Invoices
15.1 Automated Invoices
15.2 Printing Selected Invoices from the Right Click Menu
15.3 Individual or Combined Invoices
15.4 Printing Invoices to PDF for e-mailing
15.5 Integration with Accounting Packages
16 Automated E-Mail Configuration
16.1 Selecting E-Mail Forms
16.2 Scheduling E-Mails
17 Automated Feedback Configuration
17.1 Setting Automated Feedback Eligibility
17.2 Setting Up Standard Feedback Messages
17.3 Automated Task Intervals
18 Sales Processing
18.1 Initial Sale
18.2 PayNow Payments
18.3 Bank Deposit Payments
18.4 Other Payments
18.5 TradeMe Buyer Addresses
18.6 Entering Buyer Address Manually
18.7 Payment/Address Not Received after X Days
18.8 Holding Sales
18.9 Combining Shipping on Picking Slips
18.10 Print Picking Slips
18.11 Enter Dispatch Details
18.12 Managing Pick Ups
18.13 Print Invoices
18.14 Mark Goods Shipped
18.15 Feedback Placed
18.16 Filing a Success Fee Refund
19 The Right Click Menu
20 Keyboard Shortcuts
21 Adding a Direct Sale
21.1 Account Details
21.2 Sales Details
21.3 Delivery Details
21.4 Product Information
21.5 Buyers Message & Refund Status
21.6 Sale Status
21.7 More Details: Sale Details
21.8 More Details: Shipping Options
21.9 More Details: Sale Transaction Log
21.10 More Details: Notes
21.11 Linking Direct Sales with TradeMe Sales
22 Managing Additional TradeMe Accounts in Tradar
22.1 Configuring Additional TradeMe Accounts
22.2 Configuring Jobs for Additional TradeMe Accounts
22.3 Automated E-mails for Additional Accounts
22.4 Automated Feedback for Additional Accounts
23 Appendix I - Email Form Examples
23.1 Initial Sale Form
23.2 Payment Received Form
23.3 Address Received Form
23.4 Goods Dispatched Form
23.5 Feedback Placed Form
23.6 Sale Completed Form
23.7 Payment Not Received Form
23.8 Address Not Received Form
23.9 Sale Not Completed Form
24 Appendix II - Menu References
24.1 The File Menu
24.1.1 File - Program Options - Schedule
24.1.2 File - Program Options - Form Selection
24.1.3 File - Program Options - Feedback Eligibility
24.1.4 File - Program Options - Tradar Server
24.1.5 File - Send an E-Mail
24.1.6 File - Exit
24.2 The Edit Menu
24.2.1 Edit - Sales Statuses
24.2.2 Edit - Payment Types
24.2.3 Edit - Delivery Types
24.2.4 Edit - Feedback Message
24.2.5 Edit - Product Types
24.2.6 Edit - Stock Units
24.3 The Print Menu
24.3.1 Print - Selected Picking Slips
24.3.2 Print - Automated Picking Slips
24.3.3 Print - Warehouse Picking Slip List
24.4 The Admin Menu
24.4.1 Admin - Import from TradeMe
24.4.2 Admin - Add/Maintain Accounts
24.4.3 Admin - Add/Maintain Server Jobs
24.4.4 Admin - Add/Maintain Users - Add/Edit Users
24.4.5 Admin - Add/Maintain Users - Add/Edit User Roles
24.5 The Utilities Menu
24.5.1 Utilities - Back Up Database
24.5.2 Utilities - Import Auctionitis Products
24.5.3 Utilities - Trigger Automated Jobs
24.6 The Help Menu
24.6.1 Help - Help
24.6.2 Help - About
25 Appendix III - Sample Print Previews
25.1 Sample Individual Picking Slip
25.2 Sample Combined Picking Slip
25.3 Sample Warehouse Picking Slip
25.4 Sample Invoice

© 2009 Auctionitis Software Limited